Boston, MA, USA, Dec 22, 2020 -- H.I.G. Capital ("H.I.G."), a global alternative investment firm with equity capital under management, is pleased to announce that one of its affiliates has made an equity investment in KM2 Solutions, LLC ("KM2" or the "Company"). KM2 is a business process outsourcing provider with a footprint throughout the Caribbean and Latin America. H.I.G. is partnering with the current management team to support the Company’s mission of becoming the leader in the nearshore contact center outsourcing market. The growth capital will support the Company’s continued expansion into high-growth markets as well as investments in customer experience technologies.
CEO and Founder David Kreiss stated, "Our financial partnership with H.I.G. could not be better. Their investment team has been actively tracking our progress for years. They understand our vision and have seen our consistent growth as a result. Their investment will help us accelerate that growth. This deal also keeps our management team in control of the business. Our strategies are aligned with H.I.G., and together, we will continue to become the premier nearshore BPO provider, focused on quality and customer care."
"David and his team have done an incredible job creating a leader within the near shore contact center industry. We look forward to providing additional financial and strategic support as the Company moves through its next phase of growth," noted Todd Ofenloch, Managing Director of H.I.G. Capital.
Posted by Veronica Silva Cusi, news correspondent
About KM2 Solutions:
KM² Solutions is a nearshore company that provides value to our clients by delivering reliable, effective Call Center and Risk Management Solutions supporting a variety of industry verticals. We have locations in the Caribbean and Central America.
Published: Thursday, December 24, 2020
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