News : Hamburg Airport Entrusts arvato Systems with Its Centralized IT Landscape
Gütersloh, Germany, June 21, 2016 -- arvato Systems won the contract to take over Hamburg Airport’s centralized IT landscape starting on 1 June 2016. AIRSYS, Hamburg Airport’s IT service company, had invited companies to bid for control of the airport’s data center operations as well as a large portion of its system and application support for the first time, opening up an E.U.-wide negotiation process.
The IT providers from the Bertelsmann Group stood out from the competition and won the bid for comprehensive 1st-generation IT outsourcing. The outsourcing contract was signed at the end of May and applies for the next eight years. The goal of the outsourcing project is to optimize the quality and security of the IT operations using more modern processes and standards, and to continue to develop in a forward-thinking manner.
Airport Hamburg is looking forward to this new strategic cooperation, and anticipates a successful outcome: "Since we are pursuing IT outsourcing for the first time, we wanted to work with a highly reliable IT service provider who would understand our business requirements and be able to keep our business-critical systems running smoothly," explains Dr. Hannes Pfister, CIO of Hamburg Airport. Pfister is pleased to work with arvato Systems: "arvato Systems impressed us during the bidding process with their excellent proposal, extremely high level of expertise, the flexibility of their employees, and their deep understanding of and experience with topics related to our project objective."
"The fact that we were able to win Hamburg Airport, one of the largest airports in Germany, as a customer serves to confirm the success of our strategic orientation," says Matthias Moeller, CEO of the arvato Systems Group, with enthusiasm. He is certain that the outsourcing project will be a success: "Our IT outsourcing expertise and our experiences working on similar projects for companies with critical infrastructures and processes and equally stringent security requirements helped us convince AIRSYS and Hamburg Airport of our capabilities, leading them to embark on a long-term partnership with arvato Systems. The high degree of trust that our customer has placed in us motivates us to work together with them to update their IT and further digitalize the airport."
Posted by Veronica Silva Cusi, news correspondent
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The arvato services group provides international outsourcing solutions to a wide range of businesses both nationally and globally. Its clients include leading companies in the automotive, telecommunications, information technology, media, financial services, healthcare and travel industries.
Published: Wednesday, June 22, 2016