News : Hamilton Call Center StarTek Continues Hiring Ramp
Hamilton, OH, USA, Nov 24, 2015 -- Downtown Hamilton call center company StarTek Inc. is continuing to hire for a new customer, said site manager Scott Farmer.
About 59 people already started a training class earlier this month to provide services to the client, Farmer said. Now, StarTek still has about 100 more jobs to fill by Dec. 7 for the same business customer, he said.
"These new customer service representatives will provide customer care on behalf of a leading broadband communications company," he said.
Job seekers can apply in-person at the call center, located in the former Elder-Beerman building at 150 High St., or online. Candidates must be at least 18-years-old and have a high school diploma. Applicants will also be asked to complete a skills assessment test, background check and drug screening as part of the hiring process, he said.
The full-time customer service jobs offer base pay starting at $10.25 an hour plus an opportunity to earn incentives up to additional $24,000 annually, Farmer said. Employees will also train and work 40 hours a week sometime between 8 a.m. to 11 p.m. seven days a week, he said.
Colorado-based StarTek, which provides business process outsourcing services, first opened in July the Hamilton call center in formerly vacant space. StarTek is expected to create nearly 700 jobs once it ramps up to full operations.
Current employment levels at the Hamilton facility have reached about 200 workers, Farmer said.
Posted by Veronica Silva Cusi, news correspondent
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StarTek is the customer care expert in business process outsourcing. Our job is to improve and manage the customer experience for our clients. StarTek’s suite of solutions includes sales, order management and provisioning, customer care, technical support, receivables management, and more. We offer clients a variety of multi-channel customer interaction capabilities including voice, chat, email, IVR and back-office support. Headquartered in Denver, Colorado, StarTek has delivery centers onshore, near shore, offshore and virtually through its StarTek@Home workforce.
Published: Friday, November 27, 2015