Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Haptik Ties Up With Amazon, Flipkart Users
Bengaluru, India, May 12, 2015 -- Haptik Inc., a start-up that offers customer support services over mobile-based chat platform, has tied up with Amazon India and Flipkart to bring in revenues by directing traffic and generating sales for the online retailers. Haptik will give product recommendations to users from Amazon, Flipkart and other sites based on customer requests.
"Users can ask about any product, and we will help them find the best deal and send them a direct link to buy the product," said Aakrit Vaish, chief executive officer (CEO), Haptik. "We’re currently monetising only from Flipkart and Amazon and are in talks with other online retailers as well."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Workforce Management Strategy
More Editorial From Haptik
Haptik is a smartphone app to chat with company experts for support, information, and anything else.
Amazon.com Inc (AMZN) is a leading global Internet company and one of the most trafficked Internet retail destinations worldwide. Amazon directly sells, or acts as a platform for the sale of, a very broad range of products, including books, music, videos, consumer electronics, clothing and household products. The majority of Amazon 19s sales are products sold by Amazon, with the remaining amount from third-party sellers. Through year-end 2006, Amazon had approximately 64 million active customers worldwide. In 2006, 55% of Amazon 19s revenue was generated in North America and 45% was generated by its International segment. Within North America, Media was 61% of total sales, Electronics & General Merchandise (EGM) was 34% of the total, and Other revenue was 4%. Within its International segment, Media was 72% of sales and EGM was 28% of sales. Amazon has direct operations in the United States, Canada, France, Germany, Japan, and the United Kingdom. Amazon was founded in 1994 and is headquartered in Seattle, Washington.
Published: Wednesday, May 13, 2015