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News : Harlequin Retains Top CRM Supplier Ranking in Charity CRM Software Survey 2016
London, UK, May 13, 2016 -- Harlequin has been rated the top ‘CRM software supplier’ in the Charity CRM Software Survey for the fifth time.
Harlequin designs CRM, fundraising and accounting software and supports non-profit organisations in the UK. In the survey,
Harlequin ranked top in functionality, commitment to the sector, security, technical support, ease of use, integration with other systems and accessibility, and scored joint highest in response to ‘How do you rate your CRM software supplier overall?’
The Charity CRM Software Survey is published in the May 2016 issue of Fundraising magazine, and examined themes including software integration, length of ownership, functionality, data management and regulatory compliance. This year, a question also addressed how the Fundraising Preference Service may affect charity CRM programmes.
Tom Ellis, managing director of Harlequin said: "It is evident that most charities prefer to work with specialist charity CRM systems – especially in the mid-tier. Understanding the ever-evolving needs of the charity sector and of fundraisers is central to the development of Harlequin CRM."
Posted by Veronica Silva Cusi, news correspondent
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About Harlequin CRM:
Harlequin designs CRM, fundraising and accounting software that enables charities to stand out and achieve strategic success. Harlequin utilises the Microsoft SQL Server relational database and .NET technologies. Established in 1986, Harlequin supports 275 not-for-profit organisations across the UK. With a 99% client retention rate, Harlequin works with healthcare and welfare organisations, faith charities, education establishments, museums, arts charities and membership associations. In 2014, 2013, 2012 and 2011 Harlequin topped the Charity CRM Software Survey.
Published: Monday, May 16, 2016