Springdale, AK, USA, Feb. 19, 2020 -- Birdzi, a supermarket industry customer engagement ecosystem, announced that Harps Food Stores has chosen to deploy Birdzi's customer engagement marketing tools.
Harps is an employee-owned company based in Arkansas. It operates 96 supermarkets in Arkansas, Oklahoma, Missouri and Kansas.
Harps will leverage Birdzi's real-time digital ecosystem, which is specifically designed to support the marketing strategies of regional food retailers.
Sponsor message - content continues below this message
2021 '16th annual' Global Contact Center World Awards CLOSING SOON!
Enter your Center, Strategy, Technology Innovation, People and more into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 50 nations and compete for the most prestigious awards out there! Join the FREE Webinar
Content continues ….
"We've been following Birdzi for some time now as they've grown across well known retailers like Niemann Foods, Coborn's, Weis Markets, and more," said David Ganoung, Vice President of Marketing for Harps. "We're ready to expand our digital customer engagement efforts, so it is only natural to work with Birdzi. Harps will be leveraging Birdzi's real-time personalization and relevancy as we continue to enhance our shopping experience and engage with our customers."
Shekar Raman, CEO and Co-Founder of Birdzi, said the partnership will bring important new capabilities for Harps to advance its marketing strategies.
"We are proud to work with David and the Harps team in rolling out new digital capabilities," Raman said. "This relationship shows that regional retailers value the comprehensive ecosystem that Birdzi provides, giving retailers a path away from the siloed systems of today to a seamless and cohesive ecosystem for the future. Birdzi's platform begins with the customer, a focus fully aligned with Harps' customer-first philosophy."
Posted by Veronica Silva Cusi, news correspondent
Birdzi transforms retail spaces into location-aware environments, using sophisticated mobile analytics that provide insights into in-store shopper behavior. Birdzi provides both retailers and brands with a platform that allows them to target shoppers based on their purchase history, personal preferences, and location. The company’s powerful, cost-effective retailer branded mobile apps help shoppers along the path to purchase, while improving conversion and increasing revenues.
Published: Thursday, February 20, 2020
Provide an unparalleled, engaging user experience for the creation of dynamic voice broadcasting campaigns. Its block-based interface enables you to develop easy to complex call flows aligned with given strategic business targets by simple drag and drop operations.
Mass Automated Telephone Surveys are based on a key-pad answering system that enables you to poll large audiences with your own custom questions. They are great for:
- Building Customer Loyalty
- Lead Generation
- Enhancement of Current Service Portfolios
Manage the platform with great ease and assess your results. Schedule your demo or request a quote today!