News : Harte Hanks Partners with Usermind
San Antonio, TX, USA March 21, 2017 -- Harte Hanks (NYSE: HHS), a provider in customer relationships, experiences and interaction-led marketing, announced that its Harte Hanks Consulting group will offer consulting and data management solutions along with Usermind's Customer Engagement Hub to clients.
GO FOR GOLD AND REPRESENT YOUR NATION!
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
"Usermind's customer journey orchestration platform helps companies define and automate customer interactions to improve revenue, retention, and profitability," commented Shirish Lal, Harte Hanks COO and CTO. "To get the most out of the platform, we will help companies integrate Usermind into all their existing and planned marketing technology."
"The partnership between Usermind and Harte Hanks combines our cutting-edge software with Harte Hanks' rich range of consulting and marketing services to help our joint customers build the happiest, most profitable relationships with their customers," Michel Feaster, CEO & Co-Founder of Usermind, commented.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Buy Today But Plan For Tomorrow
More Editorial From Harte-Hanks
We know effective direct marketing takes insight into customer and marketplace data, people with passion to pull out all the stops, and a focus on business-changing results. Using the power of interactive and social media and more than 40 offices worldwide, we’ll help you engage. Contact us at: 800-456-9748 or email@example.com.
Usermind's Customer Engagement Hub helps companies deliver highly personalized, data-driven customer experiences. With code-free integration, a unified record of customer data, and cross-system data mapping, companies can orchestrate customer journeys — omnichannel customer experiences based on a customer's current context and full interaction history. With Usermind's customer journey analytics, companies can get insight and immediately implement new processes to drive engagement, retention, and revenue.
Published: Thursday, March 23, 2017
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
BroadSoft provides software that enables mobile, fixed-line, and cable service providers to deliver voice and multimedia services over their IP-based networks. The Company's software, BroadWorks(R), e...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...
Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud...