Chandigarh, India, July, 2021 -- Dial 112, the State Emergency Response Centre (SERC) received 36,083 calls in the initial 64 hours starting from July 13, 2021, since its launch by Haryana chief minister, Manohar Lal Khattar.
Additional director general of police, Telecom and IT, Arshinder Singh Chawla, who is also the Nodal Officer of Project Haryana 112, while addressing a press conference here on Friday said that the intention of the state government was to provide single point of contact for people for providing police assistance, fire and ambulance services. Haryana 112, is also working for other emergency services like helplines 100 (police), 101 (fire), and 108 (ambulance).
Chawla further clarified that the emergency calls on 100 (police), 101 (fire), and 108 (ambulance) are still functional and are also being managed from the Centralized Call Centre of Haryana 112.
He said that the key features of the Centre are its state-of-the-art system so as to provide quick police assistance by identifying the place of incident. He said that these Emergency Response Vehicles are upgraded with 22 additional equipment which can be of use in case of emergency.
Posted by Veronica Silva Cusi, news correspondent
Published: Tuesday, July 20, 2021
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Reaching the right person with the right information on the right channel at the right time is a tall order. That’s the power the new Consilium UniCampaign™ has been adding to Cisco outbound contact centers, easily tripling or quadrupling results, from improving digital customer acquisition to managing post-sale customer relationship. Delivering proactive outbound engagement in a game-changer product, Consilium UniCampaign™ is an omnichannel List and Campaign Management (LCM) solution which complements the strength and robustness of Cisco's Outbound Dialer with the implementation of multichannel (voice, email, and SMS) outbound contact strategies. The new 7th release of UniCampaign™ is des...
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The InterDialog Dialer is an independent & intelligent auto dialer software that controls the outbound calls using various algorithms. This call center dialer works as Predictive Dialer Software, Progressive Dialer Software, Preview Dialer Software or Power Dialer Software based on the requirement of the process. It allows the system to create groups/caller lists and then dials out to multiple calling groups/lists at the same time, thus helping target a wider market segment in a shorter period of time.
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|16.)||Tru29 Outsource Solutions Inc.|
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Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
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