News : HCL Infosystems and Avaya in Strategic Alliance
#contactcenterworld, @Avaya, @hcltech
New Delhi, India March, 2016 -- HCL Infosystems, an IT Services, Distribution and Digital Solutions Company, announced a strategic alliance with Avaya, a global provider in business communications software, systems and services, to help businesses and organizations in India accelerate their digital transformation strategies. Under this alliance, HCL Infosystems will offer Avaya’s complete portfolio of customer and team engagement and data networking solutions and services to its customers across different industry sectors.
Speaking on the alliance, Madhavan P, Senior Vice President - Office Automation, HCL Services Ltd. said, "We are delighted to partner with Avaya to offer their cutting-edge technologies to better meet the evolving demands of a hyper-connected business environment. This is in line with our mission to add utmost value to our customers by providing them the choice of solutions through capabilities and solutions, especially in emerging technologies such as IOT, Mobility & Cloud, which are becoming imperative for digital transformation.
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Vishal Aggarwal, Managing Director, India and SAARC, Avaya commented, "By working with an innovative company like HCL Infosystems that has pioneered IT in India, we look forward to deliver best-of-breed-technology services and solutions that give enterprises competitive edge through greater agility. HCL Infosystems’ strong footprint, brand reputation and industry expertise will help us grow our presence across India."
#contactcenterworld, @Avaya, @hcltech
Posted by: Laura Collins, Editorial Management
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HCL Enterprise is a 32-year-old Global Technology and IT enterprise, with operations spanning 23 countries. The 3-decade-old enterprise, founded in 1976, is one of India's original IT garage startups. Its range of offerings spans Product Engineering, Custom & Package Applications, Business Process Outsourcing, IT Infrastructure Services, IT Hardware, Systems Integration, and distribution of ICT products. HCL Enterprise comprises two companies listed in India, namely HCL Infosystems and HCL Technologies. HCL Infosystems deals with hardware, system integration, network and ICT distribution, solely for the Indian market. HCL Technologies on the other hand, focuses on Transformational Outsourcing, working with clients in areas that impact and re-define the core of their business. The company leverages an extensive global offshore infrastructure and its global network of offices in 23 countries to deliver solutions across select verticals.
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Published: Wednesday, March 9, 2016
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