News : HCL Recognized as a ‘Leader’ in Gartner Magic Quadrant
#contactcenterworld, @hcltech, @Gartner_inc
London, UK; Noida, India, Aug 5, 2016 -- HCL Technologies (HCL), a global IT services company, announced that it has been named a Leader in Gartner Inc.’s 2016 Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, Europe.
The report evaluates the abilities of 17 service providers to deliver data center managed services across Europe — including data center outsourcing (DCO) and infrastructure utility services (IUS), which are often enabled by remote infrastructure management services and increasingly based on managed virtual private cloud services and include public cloud with hybrid infrastructure managed capabilities and services. HCL changed from its position as a ‘Challenger’ in last year’s Magic Quadrant to become a ‘Leader’ in the 2016 report, in recognition of its furthered completeness of vision.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"We believe this recognition as one of the only six leaders in Gartner’s Magic Quadrant is a testament to our position at the cutting edge of the European data center and infrastructure services market," said Ashish Gupta, Corporate Vice President & Head of EMEA, HCL Technologies. "Our forward–thinking approach to data center transformation has helped HCL to expand rapidly into the European market, resulting in a number of major deal wins over the last 12 months."
According to Gartner*, "Leaders perform skillfully. They have a clear vision of the market's direction and develop competencies to maintain their leadership. They shape the market, rather than follow it."
"HCL has worked tirelessly to create a wide–ranging portfolio of products and services that provide us with strong hybrid data center and cloud management capabilities," continued Ashish Gupta. "These services are underpinned by an automation–led approach to next–generation cloud transformation for clients, which is critical to the success of the new breed of digital businesses defined by HCL’s 21st Century Enterprise strategy. We believe that this unique approach is what makes HCL stand out as a leader."
#contactcenterworld, @hcltech, @Gartner_inc
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Getting The Training Underway
More Editorial From HCL
HCL Enterprise is a 32-year-old Global Technology and IT enterprise, with operations spanning 23 countries. The 3-decade-old enterprise, founded in 1976, is one of India's original IT garage startups. Its range of offerings spans Product Engineering, Custom & Package Applications, Business Process Outsourcing, IT Infrastructure Services, IT Hardware, Systems Integration, and distribution of ICT products. HCL Enterprise comprises two companies listed in India, namely HCL Infosystems and HCL Technologies. HCL Infosystems deals with hardware, system integration, network and ICT distribution, solely for the Indian market. HCL Technologies on the other hand, focuses on Transformational Outsourcing, working with clients in areas that impact and re-define the core of their business. The company leverages an extensive global offshore infrastructure and its global network of offices in 23 countries to deliver solutions across select verticals.
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
Published: Monday, August 8, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...
Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud...