2017 BEST PRACTICEs CONFERENCES SERIES - BOOK YOUR PLACE TODAY!
EUROPE, Middle EAST & AFRICASTARTS IN:
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
News : HCL Technologies Awarded Major IT Contract By Synergy
Sydney, Perth, Australia, Noida, India, Sept 14, 2016 -- HCL Technologies (HCL), a global IT services company, announced that it has won a contract to provide application management services for Western Australia’s energy provider, Synergy.
Under the terms of the contract, HCL will transform and support the organisation’s digital and business applications landscape enabling consolidation and rationalisation in the changing energy environment. Applications will be transitioned, consolidated and optimised by HCL to deliver ongoing support for mission-critical bespoke energy and utilities applications in a flexible "as a service" model.
HCL was awarded the contract for its technical skills, service delivery model, cost and overall support based on processes that support continual improvement to fast-track innovation and efficiency.
At the same time, HCL will partner with Ignia, an Insight company, and a provider in business technology consulting and managed services, to implement digital services.
HCL Technologies’ Senior Vice President & Country Manager for Australia & New Zealand, Michael Horton said,
"This contract is testament to HCL’s ability to provide services which can enhance operational efficiency, control costs and provide a digital platform that will form a stable engine for Synergy moving forward in the new competitive environment," said Micheal Horton.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - IVR Messages
More Editorial From HCL
HCL Enterprise is a 32-year-old Global Technology and IT enterprise, with operations spanning 23 countries. The 3-decade-old enterprise, founded in 1976, is one of India's original IT garage startups. Its range of offerings spans Product Engineering, Custom & Package Applications, Business Process Outsourcing, IT Infrastructure Services, IT Hardware, Systems Integration, and distribution of ICT products. HCL Enterprise comprises two companies listed in India, namely HCL Infosystems and HCL Technologies. HCL Infosystems deals with hardware, system integration, network and ICT distribution, solely for the Indian market. HCL Technologies on the other hand, focuses on Transformational Outsourcing, working with clients in areas that impact and re-define the core of their business. The company leverages an extensive global offshore infrastructure and its global network of offices in 23 countries to deliver solutions across select verticals.
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 170,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Monday, September 19, 2016