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News : HCP by ApostleTech Adds AI Technology to CRM Marketing Solution for Home Builders

#contactcenterworld

Chandler, AZ, USA, Oct 12, 2020 - ApostleTech, a provider in Salesforce application implementations and consulting, is the developer of HCP, a CRM solution built on the power of Salesforce and designed specifically for home builders. ApostleTech is now collaborating with AtlasRTX to enhance HCP’s marketing capabilities, adding chatbot tools, which allow users to track and engage leads through the sales process.

AtlasRTX specializes in AI sales and chatbot technology solutions that combine artificial intelligence, natural language processing, and automation to provide a real-time conversational web interface and text messaging that helps homebuilders connect with prospective buyers. 

"We’ve been developing and implementing customized CRM Salesforce-based solutions for more than a decade and during that time we have worked with some of the largest home builders in the U.S. and understand that the goal for homebuilders is to take leads and turn them into buyers," explains Kyle Aulerich, CEO of ApostleTech.

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Drawing on its experience building customized CRM solutions, ApostleTech’s development team configured HCP with front and back end integrations that allow home builders to manage their sales team operations in one system. HCP also provides easy access to reporting and analytics for tracking and managing sales leads and customers throughout the sales process.

"We saw the need for a more affordable and efficient CRM solution and developed HCP to offer home builders a strong technology foundation to build on as a company grows. Working with AtlasRTX to integrate their AI technology gives HCP more power than ever," adds Aulerich.

"AtlasRTX is pleased to provide an out-of-the-box integration with ApostleTech’s new CRM. The opportunity to trigger chatbot engagements with prospects from the CRM and for sales teams to both view and engage the customer both online and over text is what modern buyers expect," says Bassam Salem, CEO.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.marketwatch.com


About ApostleTech:
Company LogoApostleTech was founded in 2011 and is headquartered in Chandler, AZ. The company employs a team of experts specializing in implementing and supporting Salesforce solutions.
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About AtlasRTX:
Company LogoFounded in 2016 in Park City, Utah, AtlasRTX, LLC is an AI-powered chatbot provider, building Real-Time Experiences (RTX™) for global enterprise organizations. AtlasRTX’s platform combines advanced AI chatbots, multi-channel messaging and human engagement to transform the way firms connect with and delight their customers.
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Today's Tip of the Day - Be Creative With Wallboards

Read today's tip or listen to it on podcast.

Published: Wednesday, October 14, 2020

Printer Friendly Version Printer friendly version

2022 Buyers Guide IVR

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Computer Data Services, LLC

VIRTUAL PBX
Get the benefits of an expensive, on-premise telephone system without the high price tag and annoying maintenance.

- Never miss another phone call
- No more busy signals
- Feature rich
- Answer your calls from anywhere

3.) 
eGain Corporation

eGain SmartIVR
eGain SmartIVR is an over-the-top solution to modernize IVR systems. Businesses can offer smartphone callers an easy choice to resolve queries via digital messaging and intelligent self-service. And they can optimize the IVR experience with end-to-end analytics.

4.) 
Megacall

Virtual Switchboard
Megacall provides a fully customised Virtual Switchboard software for all companies (including IVR service). No matter the size of your business, our services adapt to the needs of each client.

Are you looking for a more effective way to communicate with your customers? Discover the advantages of using the IVR and how it can help in your communications.

5.) 
MightyCall

MightyCall's IVR that will increase your business’s efficiency at a fraction of the cost of a secretary. Your auto-attendant is designed to:
- Greet callers
- Deliver necessary information
- Forward calls to the appropriate extension
- Take human error out of the system

6.) 
Nuxiba Technologies

CenterWare
Provide your customers with an effortless self-service experience. Easily create menus using predefined or custom prompts and data dips and route customers to live agents when needed.

Enable your customers to make payments and access information 24/7 at their convenience. Request a quote or live demo today.

7.) 
OpsTel Services

SPEED
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring

8.) 
Teckinfo Solutions Pvt. Ltd.

IVR Edge
IVR Edge is a high performance, robust and scalable ivr system that works on various leading hardware such as Dialogic, Keygoe and Synway etc. It can handle the simplest of simple to the most complex of requirements to when it come to creating an IVR. Integration with any 3rd party database, be it for banking, telecom, insurance, travel, payment gateway etc can be handled with ease. Ideally suited to create Hosted IVR and virtual patching solutions with scalabilities that can range from 4 to 128 E1’s per setup with voice recording and CDR functionality. Integration with leading text to speech (TTS) and speech recognition ASR engines add to the flexibility and functionality.
 

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