Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

News : Heal From Home: Every Child Pediatrics Enhances Health Care Access for Kids in Colorado with 8x8

#contactcenterworld, @8x8

Campbell, CA, USA, March 23, 2020 -- 8x8, Inc. (NYSE:EGHT), an integrated cloud communications platform, announced Denver-based health care provider Every Child Pediatrics has expanded their use of 8x8 Cloud Communications solution by adding "virtual visits," which enables video conferencing between a doctor, medical staff, counselor or dietician and a patient.

Every Child Pediatrics, established in 1996, is a non-profit organization providing affordable, comprehensive health care to more than 24,000 children across 16 clinics in urban and rural communities in Colorado. The organization is the largest pediatric practice in the state.

Almost 99 percent of patient visits were in-person and on-site, and the organization recognized it needed to enhance care by also providing a telemedicine option, especially in light of the COVID-19 pandemic. Every Child Pediatrics wanted to offer virtual visits, so children and parents could be seen by a medical practitioner and ask questions in a safe manner through a mobile device or computer screen. The use of telemedicine techniques would allow Every Child Pediatrics to reach even more patients and deliver the same quality health care.


Sponsor message - content continues below this message

the 2023 '18th annual' Global Top Ranking Performer Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!

FIND OUT MORE HERE


Content continues ….

"We are committed to providing high-quality health care to all children, regardless of their family’s insurance status or ability to pay," said Jessica Dunbar, Executive Director at Every Child Pediatrics. "The current public health crisis is challenging us to think differently about how we can most effectively deliver medical and behavioral health care and counseling to as many children as possible during this difficult time. With 8x8 Virtual Office desktop and mobile applications and 8x8 Video Meetings, we are able to enhance our care to help even more of those in need, regardless of location."

Earlier this month, Every Child Pediatrics, using the 8x8 Rapid Expansion Program, extended their use of 8x8 X Series - including cloud voice, video and chat - to their medical staff. Partnering with 8x8 allowed Every Child Pediatrics to quickly move from in-person care to virtual visits, enabling the medical team to consult with children and their parents as if they were in the office.

"Non-profit organizations are often on the front lines during these challenging times, and need to be ready, resilient and responsive without a reduction in providing quality care or service," said Vik Verma, Chief Executive Officer at 8x8, Inc. "The work Every Child Pediatrics is doing to provide high-quality, affordable health care to Colorado’s children in the midst of this public health crisis is incredible. 8x8’s cloud communications platform is dedicated to enabling exactly this kind of innovation."

#contactcenterworld, @8x8

Posted by Veronica Silva Cusi, news correspondent
Source: https://investors.8x8.com


About 8x8 Inc.:
Company Logo8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
  Company Blog   Company RSS Feed   Company Facebook   Company Twitter   Company Instagram   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Filter Contacts

Read today's tip or listen to it on podcast.

Published: Wednesday, March 25, 2020

Printer Friendly Version Printer friendly version

2023 Buyers Guide Surveys

 
1.) 
Nuxiba Technologies

Reminder
Provide an unparalleled, engaging user experience for the creation of dynamic voice broadcasting campaigns. Its block-based interface enables you to develop easy to complex call flows aligned with given strategic business targets by simple drag and drop operations.

Mass Automated Telephone Surveys are based on a key-pad answering system that enables you to poll large audiences with your own custom questions. They are great for:

- Building Customer Loyalty
- Lead Generation
- Enhancement of Current Service Portfolios

Manage the platform with great ease and assess your results. Schedule your demo or request a quote today!

2.) 
Pointel

Survey360
Pointel Survey360 is a closed-loop feedback solution designed for business users to create and manage surveys. It is equipped with the ability to capture and analyze data in real-time.

Survey360 provides a competitive edge that improves our customers' business strategy with actionable intelligence. In addition to the details in the surveys themselves, Survey360 enables users to generate interactive reports on demand even without the hassle of coding to interpret their customers' feedback and translate survey results into improvement recommendations.
 

About us - in 60 seconds!

Submit Event

Upcoming Events

Europe's leading call & contact center event is now arriving at the U.S., showcasing the latest and most effective technologies, strategies and advancements to industry professionals who are looking to excel in the customer engagement world!

Disco... Read More...
 302 

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =