News : Health Care Technology Services Provider Opens Waukesha Call Center
Waukesha, WI, USA, Aug, 2017 -- Talon Healthy IT Services, a Winston-Salem, North Carolina-based health care technology services provider, is opening a new call center in Waukesha.
The company recently purchased the 19,800-square-foot office building at W223 N720 Saratoga Drive in Waukesha, which will become the second call center in its network.
The center will begin taking calls on Sept. 2.
....NOTE - content continues below this message
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices - WORLD'S BEST IN 2018! - ALL AWARD WINNERS!.
>>>>> FIND OUT MORE: HERE
Talon provides technical support to hospitals, medical clinics and small- and mid-sized business. The company works with health systems in 12 states, including Wisconsin.
Mike Linville, CEO and president of Talon Healthy IT Services, said about 30 employees will work in the Waukesha call center initially, but he anticipates that number to grow "rapidly."
The operations at the Waukesha call center will parallel those housed in its North Carolina call center.
"We’re working to balance the workforce across the two call centers so that if there is a natural disaster in one geography or another, we can still maintain that level of service for our customers," he said.
He said the company plans to grow its presence on the West Coast and eventually open an additional call center there.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Consider The Cost Equation
Published: Tuesday, August 29, 2017
|Cognizant Technology Solutions|
Our unique onsite / offshore global delivery model is guided by dedication to client satisfaction With an advanced global delivery platform, Cognizant 2.0, we can share knowledge and efficiently ma...
Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - m...
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an...
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...