News : Healthgrades Reveals CRM for Health Systems
Seattle, WA, USA, Oct 8, 2018 -- Healthgrades, an online resource for information about physicians and hospitals, introduced its Healthgrades CRM platform. The new platform is powered by real-time consumer behavior insights from Healthgrades.com as well as the company’s repository of de-identified consumer health data.
"Today’s marketing professional is an analyst; one who leverages data and research to develop strategic, measurable marketing initiatives," said Christine Albert, MPP, APR, Vice President, Marketing and Communications, LCMC Health and 2018 SHSMD Board Member. "A CRM system allows marketing teams to transform every facet of their function—using data and insights to drive strategy and achieve impactful, quantifiable results with a consumer-centric focus."
....NOTE - content continues below this message
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices - WORLD'S BEST IN 2018! - ALL AWARD WINNERS!.
>>>>> FIND OUT MORE: HERE
"Health systems are fundamentally reorienting around the consumer, yet many still struggle with lack of visibility into the total consumer experience," said Chris Catallo, Executive Vice President, General Manager, Health System Solutions, Healthgrades. "To build world-class engagement programs that attract, engage, motivate and retain consumers, Healthgrades helps the nation’s health systems to understand and implement healthcare data insights, and reach consumers in need of care. The most-nimble and consumer-oriented systems will evolve their processes and invest in technology solutions to successfully bring this vision to life."
"Understanding consumers in our market is critical to the success of our health sciences university," said Keith Whitworth, Director of Marketing, University of Arkansas for Medical Sciences. "Healthgrades’ platform gives us a holistic view into the marketplace and enables us to make effective decisions on where to focus our marketing resources, while providing full transparency into marketing performance and ROI to drive patient acquisition and engagement strategies."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Implementation Is Not Magic!
Healthgrades is dedicated to empowering stronger and more meaningful connections between patients and their healthcare providers. We help 30 million consumers a month to find and schedule appointments with their provider of choice. With our scheduling solutions and advanced analytics applications, we help more than 500 hospitals across the country to cultivate new patient relationships, improve patient access, and build customer loyalty. At Healthgrades, better health gets a head start.
Published: Wednesday, October 10, 2018
ConSol bridges the gap between governments, corporations institutions and their stakeholders using best-in-class technology, facility provides efficient services in exchange of valuable information so...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...