News : Help Desk Cavalry Acquires Pro-Action IT
Kitsap County, WA, USA, April 3, 2015 -- Help Desk Cavalry, an IT managed solutions provider based in Bremerton, has acquired a small Bainbridge Island firm called Pro-Action IT. In a news release, Help Desk Cavalry said the acquisition strengthens its regional support for clients across Kitsap County.
"It’s a big step into the future for our company," said Steve Treanor, owner and CEO of Help Desk, which has been in business for two years. "Bringing these great technical teams together will accelerate Help Desk Cavalry’s ability to provide clients with the best service in the region."
Pro-Action IT owner Matt Hadlock, who started his company in 2010, and his two employees are now part of the 13-person Help Desk Staff.
"The team from Pro-Action IT brings proven capability and talent in critical areas such as proactive maintenance, user support, and network architecture," Treanor said.
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Help Desk Cavalry, which moved into the former D4 building in downtown Bremerton in early 2014, will maintain a satellite office Pro-Action had set up in Poulsbo to provide faster onsite support for North Kitsap clientele.
"In our industry specifically, the key thing is a small business always had to be their own IT director, and basically call in a guy they knew to help support the company with its needs," he said. "We are no longer reactive, we are proactive; we have technology installed on work stations and servers, and we’re able to monitor and update systems on a regular basis.
"We’ve become the internal IT department on an outsourced basis."
Holt said merging his business into Help Desk Cavalry will be a good move.
Posted by Veronica Silva Cusi, news correspondent
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About Help Desk Cavalry:
Help Desk Cavalry is a Managed Service Provider (MSP).
About Pro-Action IT:
Kitsap County’s leading IT managed solutions provider, Help Desk Cavalry, announced that they have acquired Pro-Action IT.
Published: Monday, April 6, 2015