Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Helpline and WhatsApp for Passenger Security
Kolkata, India, Sept 21, 2016 -- The transport department will introduce a toll-free helpline number and a WhatsApp number to check harassment of passengers by rogue auto drivers. After receiving distress calls, the transport department officials will pursue the matter with police for immediate redressal. "We will shortly publicize the numbers. We won't tolerate illegal plying of autos," said transport minister Suvendu Adhikari said.
Adhikari said he has received all the reports of the recent incidents. "We will take action against the errant autos. Calcutta high court has laid down certain guidelines for autos. They will be implemented. The autorickshaw policy will be announced before the Pujas," he said.
The minister said Kolkata is expanding and so is the passenger demands for autos and new routes. "But the new routes need to be validated by the RTOs. On Friday, we will again sit with the route-management committee," he said.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Finding A Workforce Management System
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 170,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Friday, September 23, 2016