News : Helpline, Call Centre for Journalists to be Launched in Uttar Pradesh
Lucknow, India, Jan 25, 2016 -- Uttar Pradesh chief minister Akhilesh Yadav will on Monday inaugurate, what is being touted as the first-of-its-kind helpline for journalists across the state, an official said.
The helpline 1880 hosted by the state information and public relations department comes with a call centre for convenience and help of media persons, director (information) Ashutosh Niranjan told IANS.
A computerised 'letter and file tracking system' will also be launched by Yadav.
With massive red-tape and a slow bureaucracy, the tracking system of files, an official said, was aimed at time-bound disposal of the important files.
The information department has also digitised over 40,000 rare and important photographs and negatives of snaps which have historic value.
A special supplement on eminent litterateur Amrit Lal Nagar will also be launched by the chief minister.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Running Multiple Contact Centers
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 145,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link http://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Wednesday, January 27, 2016