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News : Helpline for Counting Info

#contactcenterworld

Shimla, India, Dec 5, 2022 -- A system will be set up for receiving counting-related information and complaints in the CEO office and a helpline number 1950 will be made functional.

Chief Electoral Officer (CEO) Maneesh Garg said a communication room would be set up at each counting centre.

He said the District Election Officers would ensure communication facilities at the counting centres. Information on counting trends would be available at web portals, applications viz Voter Helpline App and website. This link to the results trends of Himachal will be activated on December 8.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.tribuneindia.com


About ContactCenterWorld:
Company Logo# ContactCenterWorld ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999. www.contactcenterworld.com
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Today's Tip of the Day - What Do You Need?

Read today's tip or listen to it on podcast.

Published: Tuesday, December 6, 2022

Printer Friendly Version Printer friendly version

2024 Buyers Guide Automation

 
1.) 
Call Adapt

Soundboard Software
Call Adapt is a cloud-based digital soundboard application designed for contact centers. It works with any type of call and integrates with your existing dialer system. Powered by smart audio technology, Call Adapt gives your agents the ability to converse with customers in real time using programmed keyboard shortcuts. The result is perfect pitch delivery and less time spent on repetitive tasks.

2.) 
eGain Corporation

eGain Solve
Proven, Easy, and Guided Journey to Automate Customer Engagement in a Digital+AI World

3.) 
Pointel

Genesys Identity and Access Manager
Automated Provisioning Solution for Multi-Vendor Communication Platforms

Managing agent profile data across multiple systems is a big challenge for contact centers. The manual tasks of agent provisioning, decommissioning, daily change exercises, skill level synchronization, license recovery and detailed reports on usage are tedious, time-consuming, and often expensive for businesses.

Managing ID and access within a contact center is further complicated by profile information and requirements that vary from application to application. Automating the processes of onboarding and off-boarding in contact centers helps overcome these challenges and enhances agents’ productivity.

Pointel I...
(read more)
 

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