News : Helpline for Scribes’ Grievances Soon
Meerut, India, June 16, 2015 -- Amid repeated incidents of attacks on scribes in UP, the news came that the state government is planning to launch a helpline for journos.
An official of District Information Office in Muzaffarnagar, Anmol Tyagi, said that the complaint at helpline will be resolved within 15 days of receiving. Government is also going to launch its news portal on June 20, for which a training session is to be held on June 17 for all the information officers across the state.
Tyagi told TOI, "Government is planning to set a helpline for the journalists where the scribes can register their grievances on a toll free number and within 15 days the complaints would be resolved. Besides, the government is going to launch a news portal on June 20 and we are asked to reach Lucknow on June 17 to participate in a training session for that portal."
According to the sources, on Chief Minister, Akhilesh Yadav's directions the work has been started on helpline for journalists.
The helpline will be working on a different pattern unlike the women's help line. On all the aspects, a team under the directions of principal secretary (Information), Navneet Sahagal, and Director (Information), Ashutosh Niranjan, is working to finalise the layout of the helpline. The project in pipeline is being setup by hiring UP Desco and UP Electronics. Till date, on the occasion of any mishap, a journalist could approach only district officers like DM or SSP but after establishing the helpline the complaint will be received through a toll free number which will be monitoring by the CM itself. The complainer will be given a registration number of the complaint as she/he will be able to know the status of the complaint.
The district information officials said, "Principal secretary has cleared that the CM is quite concern over the problems related to the journalist. To resolve the problems journalists face during the reporting, the helpline is being setup. The reporters work for vernacular press, especially report from the far flung rural areas will certainly be benefited.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Complaint Management
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Published: Wednesday, June 17, 2015