New Delhi, India, Nov 4, 2020 -- Senior citizens will soon have access to a national helpline where they would be able to seek counselling on a range of issues. The Ministry of Social Justice and Empowerment is planning to launch a national helpline by January- end which will offer support to elderly citizens.
The helpline would link the Centre, state governments, district administrations and NGOs for resolving the grievances of senior citizens. Currently, the National Institute of Social Defence (NISD) is working out the modalities with the states.
"Most of the states are on board and have responded positively. We are awaiting responses from a few others. The project is currently being finalised. Hopefully, it should be launched by the end of January," said an NISD official.
The Centre’s National Action Plan for Senior Citizens aims to provide comprehensive support to senior citizens and address their various needs through advice on a range of issues that the elderly population may be facing.
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newindianexpress.com
Published: Friday, November 6, 2020
| 1.) |  CrankWheel Screen Sharing CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents. CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform. Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out. The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client. Features: - Screen sharing - Agents can hand control over to the client - Warm lead capture widget that alerts the sales team instantly of an intere... (read more)    |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall