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News : Helpline Got 1,214 Complaints of Crimes Against Women in Assam

#contactcenterworld

Guwahati, India, May, 2019 -- '181-Sakhi', a toll-free 24x7 helpline number for women in distress, has received 1,214 complaints for crimes against women in its first 420 days of operation, a report of the helpline service has stated.

The number was opened on March 15 last year and since then, 1,218 total cases have been registered - 1,214 cases of crimes against women, including 30 cases of crimes against elderly women, and four cases under social welfare.

The helpline number has so far received 87,592 calls, out of which 81,916 calls were marked as 'irrelevant, blank and obscene', leaving only 4,476 calls fit for registering an enquiry. Of the total cases registered, 681 were related to domestic violence. The report also mentioned that 62 cases were children-related, out of which 23 were of child marriages and 9 of child sexual abuse (under the Pocso Act).

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://timesofindia.indiatimes.com


Today's Tip of the Day - Voice Mail

Read today's tip or listen to it on podcast.

Published: Monday, May 13, 2019

Printer Friendly Version Printer friendly version

2021 Buyers Guide Payment Services

 
1.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)
PH: 01442 458300
 

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