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Islamabad, Pakistan, Nov 11, 2021 -- The unified helpline number 911 has become functional and is expected to be inaugurated by the prime minister this month.
"The caller will only have to dial 911 and it will be routed to the concerned emergency response department," said Deputy Commissioner (DC) Hamza Shafqaat.
He said there were several emergency numbers operating in Islamabad which confused people, but this number would help address the issue.
At present, the emergency rescue service is 1122, fire service is 16, police helpline is 15 while Covid-19 helpline is 1166. "It is hard for a person to dial the right number when in emergency," he added.
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The integrated service has been developed by the National Telecommunications Corporation (NTC) and will be operational under the interior ministry. Information Technology Minister Syed Aminul Haq told Dawn that the unified and one window access to all emergency services was a joint venture of his ministry and the interior ministry.
"The prime minister had given directives for such a service after the Lahore Motorway rape case; the victim dialed some helpline numbers but the response she got was that the area did not fall in their jurisdiction," the minister said.
"The concept is very simple — the caller will dial 911 and the staff there will divert the call to the relevant emergency response department," Mr Haq said.
Posted by Veronica Silva Cusi, news correspondent
Published: Friday, November 12, 2021
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Reaching the right person with the right information on the right channel at the right time is a tall order. That’s the power the new Consilium UniCampaign™ has been adding to Cisco outbound contact centers, easily tripling or quadrupling results, from improving digital customer acquisition to managing post-sale customer relationship. Delivering proactive outbound engagement in a game-changer product, Consilium UniCampaign™ is an omnichannel List and Campaign Management (LCM) solution which complements the strength and robustness of Cisco's Outbound Dialer with the implementation of multichannel (voice, email, and SMS) outbound contact strategies. The new 7th release of UniCampaign™ is des...
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The InterDialog Dialer is an independent & intelligent auto dialer software that controls the outbound calls using various algorithms. This call center dialer works as Predictive Dialer Software, Progressive Dialer Software, Preview Dialer Software or Power Dialer Software based on the requirement of the process. It allows the system to create groups/caller lists and then dials out to multiple calling groups/lists at the same time, thus helping target a wider market segment in a shorter period of time.
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