#contactcenterworld
Indore, India, Jan, 2022 -- School teachers and principals of Indore district are slightly relieved as the Madhya Pradesh board has commenced with a helpline number for the students.
School education department of the state has launched a toll-free helpline number 18002330175 which is to function from 8:00 am to 8:00 pm even during the holidays.
While the schools across the state have been shut for in person classes till January 31, in order to ensure that the concerns of the students are resolved, the board has also made provision for the psychologists.
"Schools have been instructed to provide the helpline numbers to all the students in case of requirement they will be able to avail the facility as it is toll free. Moreover, experts will be able to guide them," district education officer of Indore’s school education department, Manglesh Vyas said.
The helpline number is released bearing in mind the stress of the students during the exams. Students can dial this toll-free number and get advice on exams, career, covid protocols apart from receiving counselling on managing their mental health during the exam season, he added.
Posted by Veronica Silva Cusi, news correspondent
Source: https://timesofindia.indiatimes.com
About ContactCenterWorld:# ContactCenterWorld
ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
www.contactcenterworld.com
Published: Monday, January 24, 2022
8.) | PEC Telecom Virtual Phone Numbers (DID) and Business VoIP Phone Service Whether a customer is running a Call Center business, an IVR system to take phone orders or a voice mail service bureau, he still needs inbound lines and access numbers (DIDs). These lines and DIDs give customers the ability to call in and use the service. Traditionally, these lines and DIDs were obtained through the local telephone company (i.e. Verizon, AT&T or Time Warner) and a company could only purchase numbers with area codes in the region the system resided. With VoIP, this has changed. DID Live is an IP DID service that allows you to accept incoming calls via VoIP as an alternative to standard digital or analog lines. The service provides the same quality of sound you expect from... (read more) |
9.) | Pointel Voice self-service can reduce cost and improve customer satisfaction. As with every system implementation, it is not the software, but the implementation that will define the success of the project. This also holds true for self-service implementations. Pointel follows a unique and proven process to implement voice self service. This process has been fine-tuned through years of experience implementing contact center and self-service applications. Pointel can design and develop solutions that will meet and exceed our client’s voice application needs. With several years of experience in Genesys GVP(Genesys Voice Platform) implementation and integration, Pointel can provide an integrated voice... (read more) |
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall