News : Helpline Puts Montreal Seniors In Touch with Food Banks, Housing
Montreal, Quebec, Canada, March 1, 2016 -- Montreal seniors with difficulty accessing community-based services like food banks or community housing can call a helpline set up in partnership with the Quebec government.
Anyone over 50 years old living in the greater Montreal area can call 514-527-0007, seven days a week between 8 a.m. and 6 p.m. to access the helpline. This is part of a three-year project that will end with the creation of a 2-1-1 assistance line, which will connect seniors in greater Montreal and the Montérégie region to a database of community services.
"For a great number of people, particular seniors, the governmental services labyrinth combined … complicates access to the best resource, at the right moment," said Pierrette Gagné, executive director of the Information and Referral Centre of Greater Montreal. "This service is essential for certain seniors living in isolation or in a vulnerable state."
People who call the helpline will speak to a counsellor whose job is to listen to their problem and refer them to the appropriate resources — which include food banks, transportation, income support, advocacy and affordable housing.
Posted by Veronica Silva Cusi, news correspondent
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