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News : HelpSystems Launches the Automate Bot Store

#contactcenterworld, @mrb_pr

HelpSystems announced the opening of its Automate Bot Store, a marketplace for Automate users to create meaningful automation with pre-built bots. The store’s bots interpret and run tasks for organizations, allowing them to accelerate their automation projects easily.

"Within five minutes a user connects a bot to a common application, and since we’re delivering Automate logic, users can modify bots and use them as they please," said Dan Laun, Managing Director of Automation at HelpSystems. "This helps users understand our best practices while putting bots to work for their unique situations."

The Automate Bot Store is the latest addition to the growing RPA Community that HelpSystems offers to users. Along with RPA training and certification, and a user-to-user group, Automation Insiders, the Bot Store gives customers another way to increase their ROI and add more value to their solution.

#contactcenterworld, @mrb_pr


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Today's Tip of the Day - Make Self Service A Breeze

Read today's tip or listen to it on podcast.

Published: Wednesday, September 29, 2021

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2024 Buyers Guide Help Desk Software

 
1.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.

2.) 
LiveAgent

LiveAgent Help Desk
LiveAgent is a cloud-based Help Desk Software with over 195+ compatible integrations. Streamline all customer communication channels and manage them from a single shared company inbox. Enjoy social media integration, unlimited ticket history, call recordings, hybrid ticket streams, and more. Companies like BMW, Yamaha, Huawei, Orange, or Forbesfone use LiveAgent to deliver customer wow to 150M end-users worldwide.

3.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
 

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