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News : HGS Acquires AxisPoint Health

#contactcenterworld, @teamhgs

Bangalore, India, March, 2018 -- Hinduja Global Solutions Limited (HGS) (Listed on NSE & BSE, India), announced that its subsidiary, HGS Population Health LLC, USA, has entered into a definitive agreement to acquire CMH Services Subsidiary LLC, USA, operating under the trade name of AxisPoint Health, a population health management company. The transaction is expected to close in the next 15 days.

AxisPoint Health offers care management,nurse advice line and analytics services, including CarePoint, GuidePoint and Analytix. 

"The acquisition of AxisPoint adds a strategic capability to our Healthcare portfolio by strengthening our presence in the Clinical Services segment, and specifically in the population health management space. Combined with our existing services, we see a huge opportunity to cross-sell solutions to the Payer industry," said Partha DeSarkar, Chief Executive Officer, HGS.

Ramesh Gopalan, President – Global Healthcare and Head of India business, HGS said, "The population health management segment is an attractive market, with Healthcare Payers looking to simplify and personalize the care experience while reducing costs and improving health outcomes. HGS already has a significant presence in the US Healthcare market, and we see a lot of synergies with AxisPoint Health’s portfolio of services."

"With the support of a global powerhouse behind us, we’ll have the resources we need to continue to provide our clients with the best, most innovative and most efficient solutions that empower members to make the right choices for their health," said Christopher A. Long, President of AxisPoint Health. "We are excited about the opportunities ahead and remain committed to working closely with our clients to meet their specific business needs."

#contactcenterworld, @teamhgs

Posted by Veronica Silva Cusi, news correspondent
Source: HGS


About Hinduja Global Solutions Ltd.:
Company LogoA global provider in business process management (BPM) and optimising the customer experience lifecycle, HGS is helping to make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centres and HRO solutions to deliver transformational impact to clients. Part of the conglomerate Hinduja Group, HGS takes a “globally local” approach, with over 42,371 employees across 72 delivery centres (as on 30th June 2019) in seven countries making a difference to some of the world’s brands across nine key verticals.
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Today's Tip of the Day - Find The Right Solution

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Published: Tuesday, April 3, 2018

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2021 Buyers Guide Messaging Systems

 
1.) 
Amtelco

miSecureMessages
miSecureMessages is an encrypted messaging application designed as a pager replacement for healthcare organizations, call centers, and enterprise environments.

2.) 
Startel Corp.

Contact Center Software
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.
PH: 800-782-7835

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Synthetix

Engage with your customers in Real-Time.

Connect personally with your customers, generating new revenues and boosting CSAT scores. Synthetix Chat is the fastest way to engage your users, with a Live Key-Press Feed, ID and Verification, simultaneous chats and AI-Powered predictive suggestions, Synthetix Chat reduces averages handling times by up to 50%.
PH: +44 1279 555 580
 

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