News : HGS Hiring 120 Customer Service Professionals for Northern Ontario Contact Centres
Timmins, and North Bay Ontario, Canada March 13, 2018 -- Hinduja Global Solutions (HGS) (listed in BSE & NSE), has announced it will hire a total of more than 120 full-time, bilingual customer service representatives in Timmins, ON and North Bay, ON. This increase in personnel will help meet the growing needs of a Canadian Crown Corporation client and accelerate customer service offerings for the organization.
"We are very pleased to be extending our relationship with this client," said Ross Duff, Senior Vice President of Operations. "HGS’s Ontario locations deliver best-in-class performance and we are proud that our continued growth in these communities will provide more opportunities for job advancement and diverse employment due to our commitment to helping brands meet the needs of today’s consumer."
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
Following the four-week paid training period, new hires will earn $16.80 per hour, with opportunities to increase their wage rate as they move into more complex call types and possible leadership positions such as Team Leaders, Lead Associates, and Quality Assurance Specialists. HGS invites candidates to attend in-person job fairs at both sites. Attendees should bring an updated resume to the job fair and come prepared to participate in a one-on-one interview.
HGS will be recruiting inbound customer service representatives who will work with customers to resolve inquiries. Representatives will also provide technical support to small businesses, assisting customers with navigation and use of the client’s online platforms. Ideal candidates are solution-oriented, effective at problem solving and enjoy helping people within a customer service environment.
HGS provides a competitive compensation and benefits package, including dental, medical, and vision coverage, paid training, and bonus and incentive opportunities.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Learn Through Bad Experience
More Editorial From Hinduja Global Solutions Ltd.
About Hinduja Global Solutions Ltd.:
A company from the Hinduja Group, Hinduja Global Solutions is a Bangalore- headquartered BPO Business Services company providing end to end consumer focused services and industry solutions. HGS has 24,000 employees world wide with over half of our revenue being delivered in operations located in NA and UK.
Published: Wednesday, March 14, 2018
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1...