#contactcenterworld, @teamhgs
London, UK, Dec. 8, 2020 -- Hinduja Global Solutions (HGS) (listed in BSE & NSE), a global provider in business process management (BPM) and digital user experience solutions, announced that the Crown Commercial Services (CCS) has awarded the company approval to supply cloud and digital workforce solutions on the G-Cloud 12 Framework, including cloud and automation services to enable the cognitive contact centre.
The CCS brings together policy, advice and direct buying capabilities for public sector agencies who need secure, cloud-first business solutions. The CCS is an executive agency sponsored by the Cabinet Office.
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"HGS is committed to the UK public sector, and our addition to the G-Cloud Framework is proof of the value and innovation that we bring to CCS," said Adam Foster, CEO, HGS UK. "Our inclusion in the G-Cloud Framework allows us to quickly deploy cost-saving technology that benefit taxpayers by streamlining processes and improving the customer experience, while ensuring buyers that we meet and exceed stringent security standards."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.co.uk
About Hinduja Global Solutions Ltd.:
A global provider in business process management (BPM) and optimising the customer experience lifecycle, HGS is helping to make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centres and HRO solutions to deliver transformational impact to clients. Part of the conglomerate Hinduja Group, HGS takes a “globally local” approach, with over 42,371 employees across 72 delivery centres (as on 30th June 2019) in seven countries making a difference to some of the world’s brands across nine key verticals.
Published: Thursday, December 10, 2020
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