News : HGS Timmins Wins Contract, Adding 100 Jobs
Timmins, Ontario, Canada, Aug 24, 2015 -- The call centre in Timmins is looking to hire 100 new people after winning a government contract to provide technical and business support for a Canadian Crown corporation.
"HGS Canada has been selected to deploy and manage a multi-channel customer care and technical support solution for a Canadian Crown Corporation, beginning in September 2015," the company announced in a release issued Monday. "The new customer support program will operate out of HGS’s Timmins Interaction Centre, expanding the workforce across entry-level and experienced positions in the greater Timmins region."
The in-bound Customer Interaction Contact Centre located at 130 Spruce St. S. is recruiting an additional 100 permanent customer relations associates, in addition to leadership roles to support the program covering customer service, email and chat support.
Current HGS employees in Timmins are in the process of transitioning to the new business while HGS is concurrently recruiting and hiring additional staff at all levels to start employment as early as Sept. 8.
"We are thrilled our Timmins location was chosen, and it is a testament to the quality of our employees, our progressive skills and strong values," said Danielle Williams, site director at the Timmins Interaction Centre. "Since our location opened in 2009, we have been a strong provider of career opportunities at all levels, and I am excited to see the Timmins workforce continue to grow and expand as a result of our efforts."
Geoff Oakie, HGS Canada SVP of Operations and IT, said in a statement, "As a valued partner, HGS Canada will deliver consumer, technical and business support within our new client’s strategic plan.
Posted by Veronica Silva Cusi, news correspondent
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