Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : HGS to Add 750 Jobs at El Paso Call Centers
El Paso, TX, US, Jan 27, 2015 -- HGS handles customer service for various corporations and the new location will currently employ 450 employees with the ability to expand to over 1,000.
HGS, a global call-center operator based in India, expects to add about 750 jobs in El Paso in the next two years, the company's chief executive officer said Tuesday as he and others celebrated the grand opening of HGS' second El Paso center, which does work for Prudential Financial and an unnamed health-care company.
"This is a good labor market for us, and our experience with Fort Bliss is good," Partha DeSarkar, CEO of HGS, or Hinduja Global Solutions, said after the ceremony held in a tent in the new center's parking lot.
HGS expects to expand its El Paso work force from the current 850 people to about 1,600 people in the next two years, DeSarkar said.
"We certainly don't want any empty seats," he said.
The 60,000 square-foot center, located at 8465 Gran Vista in East El Paso, actually began operating late last year, and now employs 450 people. It has the capacity to employ 1,000 people, HGS officials said.
The company also employs 400 people at its other call center at 12120 Rojas, also on the East Side. That center, operating for more than a decade, was recently remodeled and expanded.
Wages at HGS' El Paso centers range from $10.50 to $12.50 per hour, depending on the job, Hamburger reported.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Workforce Management Strategy
More Editorial From Hinduja Global Solutions Ltd.
About Hinduja Global Solutions Ltd.:
A company from the Hinduja Group, Hinduja Global Solutions is a Bangalore- headquartered BPO Business Services company providing end to end consumer focused services and industry solutions. HGS has 24,000 employees world wide with over half of our revenue being delivered in operations located in NA and UK.
Published: Friday, January 30, 2015