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News : Hinduja Global Launches DigiCx
Bengaluru, India, June 8, 2016 -- Hinduja Global Solutions Ltd (HGS) has launched DigiCX, a suite of Customer Experience (CX) services for it clients.
DigiCX leads with self-service intelligently integrating people to help consumers ‘Get the Right Answer Fast’ by using analytics, automation and artificial intelligence, the company said in a statement.
Partha DeSarkar, Global CEO at HGS, told BusinessLine that DigiCX offerings can help companies to measure how and where their customers want to interact and employ the right mix of engagement solutions across voice, digital, and mobile channels.
Posted by Veronica Silva Cusi, news correspondent
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About Hinduja Global Solutions Ltd.:
A company from the Hinduja Group, Hinduja Global Solutions is a Bangalore- headquartered BPO Business Services company providing end to end consumer focused services and industry solutions. HGS has 24,000 employees world wide with over half of our revenue being delivered in operations located in NA and UK.
Published: Thursday, June 9, 2016