News : Hinduja Global Solutions Ltd Canada Expands Regional Job Opportunities
Timmins, Ontario, Canada, Sept 1, 2015 -- HGS Canada has been selected to deploy and manage a multi-channel customer care and technical support solution for a Canadian Crown Corporation, beginning in September 2015. The new customer support program will operate out of HGS's Timmins Interaction Centre, expanding the workforce across entry-level and experienced positions in the greater Timmins region.
"We are thrilled our Timmins location was chosen, and it is a testament to the quality of our employees, our progressive skills and strong values," said Danielle Williams, Site Director at the Timmins Interaction Centre. "Since our location opened in 2009, we have been a strong provider of career opportunities at all levels, and I am excited to see the Timmins workforce continue to grow and expand as a result of our efforts."
Current HGS employees in Timmins are in the process of transitioning to the new business while HGS is concurrently recruiting and hiring additional staff at all levels to start employment as early as September 8, 2015. The in-bound Customer Interaction Contact Centre located at 130 Spruce Street South is recruiting an additional 100 permanent Customer Relations Associates, in addition to leadership roles to support the program covering Customer Service, Email and Chat support.
The new business not only expands the workforce at the Timmins Interaction Centre, but also helps increase starting wages reflective of the caliber of service and bilingual capabilities HGS Canada has come to be known for.
Posted by Veronica Silva Cusi, news correspondent
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About Hinduja Global Solutions Ltd.:
A company from the Hinduja Group, Hinduja Global Solutions is a Bangalore- headquartered BPO Business Services company providing end to end consumer focused services and industry solutions. HGS has 24,000 employees world wide with over half of our revenue being delivered in operations located in NA and UK.
Published: Thursday, September 3, 2015