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News : HKT Named Best Asian Telecoms Carrier and Best Broadband Carrier
Hong Kong, May 23, 2016 -- HKT has won the top award of Best Asian Telecoms Carrier at the Telecom Asia Awards 2016. HKT has also been named the Best Broadband Carrier award for the second consecutive year.
The Telecom Asia Awards rewards innovative and outstanding performance by Asian service providers and industry executives. The Awards selection is made by an independent panel of industry experts who cast votes on the basis of innovation, financial performance, technology, market leadership and corporate governance.
The judge panel recognized HKT's strong innovation in a hypercompetitive market and its successful integration of CSL.
Mr. Alex Arena, Group Managing Director of HKT, said, "HKT is committed to fulfilling the communication needs of our customers and improving their daily lives through continuous technology innovation and investment. We are 'Building for Tomorrow, Today'."
Posted by Veronica Silva Cusi, news correspondent
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PCCW Teleservices is a global contact center and business process outsourcing (BPO) provider skilled in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Our 24/7 operation, supported by technologies, management practices and operational processes, contacts customers in languages that make up over half the world’s population. Our flexible business model is designed to meet client requirements and maximize opportunities from every contact. Leading local and Fortune 500 companies have aligned with our network of multi-channel contact centers throughout Hong Kong, mainland China (Shanghai, Beijing, Guangzhou, Chongqing, Shenzhen), the Philippines, United States, Panama and UK to meet today’s challenges; bringing in benefits to improve service quality and customer satisfaction, increasing revenue generation and cost efficiencies and strengthening market competitiveness.
Published: Tuesday, May 24, 2016