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#contactcenterworld, @hodusoft, @Gartner_inc
Denver, CO, USA, Mar, 2022 -- Unified communications software maker HoduSoft has been recognized by Gartner’s GetApp as the Category Leader, in the latest list published by the outfit. HoduCC, the company’s call and contact center software, secured the 7th spot in the 2022 Digital Markets Report published by the firm.
HoduCC is a call and contact center software used for mapping customer journeys and delivering meaningful customer support.
"We are delighted to be ranked at the 7th spot in the Gartner GetApp list among the leading market players, who have been shaping the industry. To be recognized as a Category Leader is a matter of pride for the HoduSoft team. It gives us great satisfaction that small businesses see the value in HoduCC and find our software so useful for their work." Kartik Khambhati, HoduSoft Co-Founder & CBDO said.
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HoduCC emerged in the leaderboard on account of the evaluation based on critical aspects for an enterprise-grade software– i) value for money, ii) ease of use, ii) functionality, iv) customer support, v) and likelihood to recommend. The unified communications software maker received 88 points and an overall rating of 4.8 out of 5.
"The team effort has been extraordinary, which has enabled us to accomplish the most difficult tasks in record time while maintaining highest quality standards. I sincerely thank my team for upholding the HoduSoft values. Over the years, we've worked relentlessly to improve our products and create the most innovative and powerful software to help our customers extend great customer care," he added.
Posted by Veronica Silva Cusi, news correspondent
About Hodusoft Pvt. Ltd.:
Started in the year 2015 in the city of Ahmedabad, HoduSoft Pvt Ltd is a solution provider that in turn make your business successful. With a dedicated approach towards developing products, HoduSoft has emerged as a business VoIP solutions provider. With a wide array of products, HoduSoft also ensures best returns on technological investments. Having a decade long experience in the VoIP industry, founders of HoduSoft have decided to come up with various products for communication. Since we have hands-on experience working on numerous communication projects, we understand customer requirements and design the products that are efficient as well as user friendly. When it comes to developing products for communication, performance , stability and small details like UI/UX become mandatory aspects. Therefore at HoduSoft we design and develop products that deliver performance and stability to its users. As a result, our products are very competitive in terms of price, performance and user friendliness.
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
Published: Thursday, March 17, 2022
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