Colorado Springs, CO, USA, Nov 19, 2019 -- HomeAdvisor, a Golden-based company that connects homeowners with home improvement contractors, will close its Colorado Springs customer service center by year's end and lay off all 229 employees.
The company will consolidate the 4-year-old Colorado Springs operation with its offices in Golden and near downtown Denver; it will also retain sales centers in Olathe, Kan.; Chicago, New York and Indianapolis. Laid-off employees will be able to seek jobs in the company's Denver area offices, where HomeAdvisor is "frequently and heavily" recruiting for sales and customer care positions, a company spokeswoman said.
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HomeAdvisor is the sixth call center in Colorado Springs to either close or lay off employees in less than two years, eliminating 1,400 jobs, with many being shifted to off-shore locations. More than 40 call centers in the financial services, health care and telecommunications industries still operate in the Colorado Springs area, employing about 15,000 people.
"To accelerate our growth and to best position our company for the future, we’ve made the decision to consolidate our Colorado sales and customer care footprint, which means we’ll be closing our Colorado Springs location by the end of the year," Mallory Micetich, a HomeAdvisor spokeswoman, said Tuesday in an email statement.
Posted by Veronica Silva Cusi, news correspondent
Published: Friday, November 22, 2019
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