News : HomeStreet Bank Focuses on Customer Experience with Collection of Digital Upgrades
Seattle, WA, USA, March 6, 2018 -- As part of its commitment to focus on customer experience, HomeStreet Bank, a subsidiary of HomeStreet, Inc. (Nasdaq: HMST), announced the launch of a newly designed website that makes online banking with HomeStreet easier and more accessible than ever before.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
In addition to the updated website, HomeStreet recently rolled out a variety of digital upgrades in an effort to improve customer experience. HomeStreet continues to expand its branch presence while also bolstering its digital offerings, including Cardless Cash, Apple Pay, Samsung Pay and Android Pay. HomeStreet also plans to launch Zelle, a person-to-person payment network, as well as a mobile feature that lets customers temporarily turn off their debit cards later this year.
"We value our customers’ time and strive to give them the most seamless banking experience possible. That’s why we continue to offer the same personal experience you only get at a community bank, while providing innovative tools that make banking more secure and convenient," said Mark Mason, President and CEO of HomeStreet Bank. "We look forward to providing additional upgrades to customers in 2018."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Loyalty Versus Satisfaction
Published: Thursday, March 8, 2018
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Altitude Software is a privately-owned, independent company, and a technology provider in contact center solutions, with its Unified Customer Interaction(uCI) product line. Founded in 1993, Altitude S...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...
Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - m...