North Charleston, SC, USA, June, 2018 -- A call center that handles reservations for a number of hotels in closing in South Carolina later this year, eliminating more than 600 jobs.
InterContinental Hotels Group spokesman Neil Hirsh told The Post and Courier of Charleston the center will close in November because of staffing challenges.
Hirsch said the North Charleston center has suffered high turnover and it's affecting the job performance of the 630 employees.
The company plans to have a third-party service provider handle the thousands of calls the center receives daily.
The reservations center had opened in 1997 with 200 employees.
Posted by Veronica Silva Cusi, news correspondent
IHG is an international hotel company whose goal is to create Great Hotels Guests Love. We have more guest rooms than any other hotel company in the world - that's rooms in more than 4,150 hotels across nearly 100 countries. Our guests book over 160 million stays in IHG hotels every year. You can depend on our 7 great brands for a hotel that suits your travel needs or tastes. We also provide Priority Club Rewards - the world's largest hotel loyalty program.
Published: Tuesday, June 19, 2018
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