News : Hotline Operates During 5th All-Belarusian People’s Assembly
Minsk, Belarus, June 23, 2016 -- Belarusians were able to receive updates and make suggestions during the 5th All-Belarusian People’s Assembly via hotlines. The call centre, set up in the Palace of the Republic, was running for two days, receiving on average fifty calls per hour. The total number of calls amounts to about 500.
The main issue addressed by one fifth of the callers was public utilities. About 20 percent called regarding construction and housing issues and 10 percent were concerned about social security issues. Almost 40% of the calls were received from Minsk.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
Telegrams received from all Belarusian regions this year demonstrate that people from across the country were closely following the work of the Assembly.
The results of the call centre’s work were summed up at a briefing, during which all the questions were answered by respective ministers.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Check Your Number
Published: Friday, June 24, 2016
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an...