News : House of Air Elevates Customer Service with NewVoiceMedia
San Francisco, CA, USA, June 16, 2016 -- NewVoiceMedia, a global provider of cloud technology, is helping House of Air elevate its customer experience with ContactWorld for Service. With NewVoiceMedia’s technology, House of Air will match the exciting nature of its business with great service.
House of Air is a fun, family friendly facility that hosts a variety of trampoline-related aerial athletics. The company creates enjoyable and dynamic environments, and it hopes to share that sentiment across all aspects of its business. Its new contract with NewVoiceMedia will shape its customer service to be a lean, efficient and enjoyable experience for all customers.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Shoshanna Moody, General Manager at House of Air, said, "NewVoiceMedia can deliver the tools we need to align our service capabilities with our ongoing mantra of ‘amazing experiences.’ Hosting events, managing requests and fielding questions is an important aspect of our job. We want to make sure customers receive all the information quickly and efficiently and we believe NewVoiceMedia can deliver on that front."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Don’t Hide Behind A Tape Player!
More Editorial From NewVoiceMedia
About NewVoiceMedia :
NewVoiceMedia is a global provider of cloud technology which helps businesses sell more, serve better and grow faster
Published: Friday, June 17, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The solution allows a call - and the call recording - to continue as normal ...
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any locati...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...