News : Housing Ministry Responds to Citizens Queries
Manama, Bahrain, March 16, 2015 -- The Ministry of Housing said the number of incoming/received calls at the Ministry's Call Centre in February reached 7,627 and the rate of successfully responding to citizens' queries about housing services exceeded 99%.
According to official statistics, the Ministry responded to 67.37% of citizens queries were related to housing services with an increase of 5.32% compared with last January.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
Most queries focused on housing applications on the database, tentative date for eligibility to housing service, in addition to questions pertaining to follow up of all three types of housing loan defrayal procedures: purchase, construction and repair loans as well as enquiries about the affordable social housing financial programme.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Making It Easy For Customers To Contact You
More Editorial From The Ministry of Housing (Bahrain)
About The Ministry of Housing (Bahrain):
The Ministry of Housing (MOH) is responsible for providing adequate housing for families with limited income in the Kingdom of Bahrain.
Published: Wednesday, March 18, 2015
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an...
Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. As the first organization in the industry to leverage SaaS and the benefits of web-based communication ...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...