News : HSBC UK Contact Centre Malta Strengthens Student Services Department Alliance
Qormi, Malta, July 11, 2016 -- HSBC UK Contact Centre Malta (HBEU) has further strengthened its alliance with the Student Services Department (SSD) of the Ministry for Education and Employment by opening its doors to career advisors and guidance teachers. These site visits by SSD staff will help the department to raise awareness among students about a rewarding career in the contact centre industry.
As part of the initiative, more than 140 careers advisors and personal and social career development (PSCD) teachers visited the Contact Centre. In addition to teachers, a number of Form 3 students visited in the run up to Easter, as part of their work orientation knowledge.
HBEU People Experience and Recruitment Manager Richard Powell said: "Career and guidance teachers obviously influence the career choices of students. By forging a long-term alliance with the Student Services Department, HSBC UK Contact Centre Malta is not only offering an immersive experience into the world of contact centres but also showcasing the stream of opportunities that exist."
SSD's Education Psycho-Social Services Manager Sandra Cortis said: "Apart from other career related activities, SSD offers a variety of career orientation visits to Year 9, 10, and 11 students. These visits have the aim to help students widen their awareness of what the industry has to offer. Very often students are only aware of a small number of careers within a particular industry. Such on-site visits help students to realise that they may need to master a number of soft skills. The initiative with HBEU was made possible due to the collaboration between the two entities whereby students were helped to bridge the gap between education and the world of work. This forms part of the Education Directorate's vision for all students to succeed."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Anticipate Volatility
More Editorial From HSBC UK
About HSBC UK:
HSBC Holdings plc is a public limited company incorporated in England and Wales in 1990, and headquartered in London since 1993.
Published: Wednesday, July 13, 2016
|The Taylor Reach Group|
The Taylor Reach Group is a call center and contact center consultants specializing in customer experience consulting and call and contact center consulting, management, performance, technologies, sit...
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re...
Aspect Software is solely focused on providing products and services for customer care, sales, telemarketing and collections for in-house and outsourcer contact centers. Each day, companies around the...
|Genex Infosys Limited|
Genex Infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of BPO and IT services. Genex is the largest BPO Company in Bangladesh is an...