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News : HSBC UKCC Malta Employees Propel their Careers with London Training

#contactcenterworld, @hsbc_uk

London, UK, March, 2017 -- Ten team members of the HSBC UK Contact Centre Malta travelled to London once a month for half a year to participate in a talent development initiative as part of the HSBC's 'My Development Academy' initiative.

The fully-funded, academically-rich programme offered the Maltese visitors a blend of sessions that were designed to accelerate growth and develop leadership capabilities of HSBC staff from around the world.

At the end of the six months, the group celebrated a graduation event in London where it also presented its ideas on how to streamline and improve processes bank-wide. In a huge endorsement of the quality of workforce in Malta, some of their ideas captured the imagination of HSBC's executive board and, if successful, will be implemented globally.

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HSBC UKCC Malta recruitment manager Angela Brown, who was herself a participant, said: "At HSBC UKCC Malta, continuous employee training and career advice are part of our mission to invest in each and every employee. My Development Academy was an amazing experience; one that helped me strengthen relationships not only with colleagues and stakeholders in the UK but also within the site here in Malta."

For Angela's fellow group member from Malta, Davinia Debono, however it was the diversity in the London sessions that was the most enthralling aspect of her past six months.

"Coming together from different backgrounds and fields and working towards transforming a simple idea into a project that advances change, was an amazing experience. Seeing the investment that HSBC has made in us and seeing my career goals come to life is truly fulfilling," said Davinia Debono.

Exciting positions, an energised environment, and career advancement opportunities exist at HSBC UKCC Malta.

#contactcenterworld, @hsbc_uk

Posted by Veronica Silva Cusi, news correspondent

About HSBC UK:
Company LogoHSBC Holdings plc is a public limited company incorporated in England and Wales in 1990, and headquartered in London since 1993.
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Today's Tip of the Day - Pound-Hash-Number!

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Published: Friday, March 31, 2017

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