News : HTC to Offer VIP Customer Service in Taiwan
Sept 1, 2014 -- Taiwanese smartphone maker HTC will announce a new after-care service this week for customers in its home market with VIP offerings.
The new service is to be announced by HTC North Asia president Jack Tong at a press conference on Sept. 2, before the company begins local sales of its 5-inch Butterfly 2 flagship phone that same evening, according to HTC.
Details of the VIP customer service, however, were not disclosed.
The Taoyuan-based manufacturer has been working to improve its after-care services to retain customers amid shrinking sales and market share.
HTC said it has heard from customers that there was a need to make sure the money spent on premium devices went further, at no additional cost, and decided it was time to provide extra services to care for these phones.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Continuous Improvement
Published: Tuesday, September 2, 2014