News : Huawei Officially Opens Two Customer Service Centres in South Africa
Johannesburg and Cape Town, South Africa, Sept 16 2016 -- Huawei Consumer Business Group (BG) South Africa announced the official opening of the first two Huawei customer service centres in Johannesburg and Cape Town. The service centres are open to customers and will provide the finest service satisfaction under one roof. Customers can look forward to dedicated services such as training sessions, onsite device repairs, free device engraving and an extensive range of accessories to choose from.
According to Charlene Munilall, GM of Huawei Consumer Business Group SA, Huawei has a wide of range of products and services that are not always available to customers and with the store opening this will enable more customers to have a hands-on experience with all products.
"As an innovative brand, Huawei intends to create an interactive space where every customer is important and will be treated as such by our in-store tech heroes. We understand that consumers seek holistic experiences to fit their lifestyles and our service stores succeed in providing this", says Munilall.
"We are placing the customer at the centre of integrating technology, service and lifestyle in an interactive environment. We believe the Huawei customer demands more from technology and with these service centres we intend to close the loop", concludes Munilall.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - 5 Ways To Start Motivating Agents Today!
Published: Tuesday, September 20, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - m...
Content Guru helps organisations to communicate better, enabling them to satisfy the increasing expectations of both customers and colleagues. Our innovative cloud-based technology reduces the cost an...
Aspect Software is solely focused on providing products and services for customer care, sales, telemarketing and collections for in-house and outsourcer contact centers. Each day, companies around the...