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News : HubSpot Announces Upgrade to its Sales CRM

#contactcenterworld, @hubspot

Cambridge, MA, USA, Sept. 22, 2020 -- HubSpot, a growth platform, is bringing power and ease-of-use to enterprise sales software with an upgrade of its sales CRM, Sales Hub Enterprise. Custom objects, sales reporting, and advanced permissions have been added to give sales leaders new levels of control and flexibility in their CRM, while enhanced sales engagement and configure-price-quote (CPQ) capabilities make it easier than ever for teams to connect with prospects and close deals quickly.

"Today's legacy CRMs are well-known, but not well-liked," said Lou Orfanos, GM of Sales Hub at HubSpot. "They're acquired, but not adopted. They're powerful, but painful to use. Too many sales leaders today are forced to settle for these bloated systems that create more work when they're supposed to be creating more wins. Sales Hub Enterprise is different. It has the ease-of-use HubSpot is known for, and with the host of new features we're adding today, it's now deeply powerful too. This is the new standard for enterprise software, and I'm proud that HubSpot is leading the way. Sales leaders deserve an enterprise CRM that their teams actually enjoy using. And with the revamped Sales Hub Enterprise, they can have it."

....NOTE - content continues below this message


INVITATION

We invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

"If you are contemplating choosing HubSpot as your CRM, stop thinking about it and do it," said Cassy Rubis, marketing director at LegalZoom. "We were a Salesforce-heavy organization and recently made the switch to HubSpot's Sales Hub Enterprise. It's an out-of-the-box solution that's easy to use and intuitive, while also offering powerful automation tools and robust reporting. With HubSpot, we can see the complete lifecycle of a customer from lead to close, and our teams can own the customizations needed to get their job done. We have had 100% user adoption and couldn't be happier."

"With Sales Hub Enterprise, we've been able to stay nimble as we continue to iterate and make improvements to our sales process. It's intuitive, it's easy to use, and our sales team loves it," said Doyle Slayton, director of revenue operations at Wiley Education Services. "The reporting tool gives us deep insights into the quality of our sales activities and the strength of our pipeline. The App Marketplace allows us to easily integrate the apps we use to coach our sales executives. And the UI lets us streamline the user experience to minimal clicks. We also use HubSpot's Marketing Hub and CMS Hub, which means we're able to manage all of our sales and marketing activities in one single source database. It doesn't get any better than that."

#contactcenterworld, @hubspot

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About HubSpot:
Company LogoHubSpot (NYSE: HUBS) is a CRM, marketing, sales, and customer experience platform. Since 2006, HubSpot has been on a mission to make the world more inbound. Today, over 34,000 customers in more than 90 countries use HubSpot's award-winning software, services, and support to transform the way they attract, engage, and delight customers. The HubSpot Growth Stack, built on a powerful, free CRM and comprised of the Marketing Hub, Sales Hub, and soon to be released Customer Hub, gives companies all the tools they need to manage the entire customer experience from awareness to advocacy.
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Today's Tip of the Day - Vendors/Suppliers

Read today's tip or listen to it on podcast.

Published: Thursday, September 24, 2020

Printer Friendly Version Printer friendly version

2022 Buyers Guide Business Continuity

 
1.) 
Eckoh

CallGuard Remote
A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems.

CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.

This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.

2.) 
OpsTel Services

SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
(read more)

3.) 
Vads

VADS Business Continuity Plan
VADS provides a business continuity plan by providing full outsource services and manage services. we've provided this to several clients. You can contact us for a detailed study case.

4.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
Adapting to the new normal contact center industry has to be ready for work from anywhere agents to maintain business continuity. Even when working from remote locations, the work from home agents or remote agents need to be monitored for smooth customer service operations or effective tele sales.

InterDialog UCCS with its work from home agent ready call center software helps you to have complete control over your contact center operations. Agents can log in from any where , home, office or any other place where they are through their mobile phone or desktop , or even through our ID mobile app . With centralized recording & reporting , you gain visibility of all contact center metrics , and you can manage your center the same way as you were doing when working from office.
 

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