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News : hybris and Portaltech Reply Partner to Build Solution for Airline India
Munich, Germany, April 14, 2015 -- hybris software, an SAP company, announces it has partnered with Portaltech Reply, an e-commerce implementation and consulting provider, part of Reply, to build a specialized omni-channel customer engagement and commerce solution for the airline industry. The hybris Airline Accelerator will support airlines to transition from existing proprietary or home-built e-commerce systems, to omni-channel customer engagement and commerce (CEC) solutions allowing them to build stronger, lasting relationships with their passengers.
The hybris Airline Accelerator aims to simplify the adoption of these solutions by providing a set of pre-defined, pre-built data models, templates and processes specifically designed and optimized for the challenges of running an airline booking system.
Nandakumar Balasubramanian, Partner at Portaltech Reply comments: "Portaltech Reply and hybris both understand that the airline industry faces challenges that are different to other market segments, and are developing the Airline Accelerator to address them head on. Together, we believe in the power of technology to realize the vision of a ‘connected airline,’ and are excited to be part of innovating towards this goal."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Where Is The Problem?
About hybris software:
hybris software, an SAP company, provides omni-channel customer engagement and commerce solutions that allow organizations to build up a contextual understanding of their customers in real-time, deliver a more impactful, relevant customer experience and sell more goods, services and digital content across every touch point, channel and device.
About Portaltech Reply:
Portaltech Reply provides eCommerce Implementation and Multi-Channel Consulting with offices in London, Seattle, Dusseldorf and Milan.
Published: Thursday, April 16, 2015