News : hybris and Portaltech Reply Partner to Build Solution for Airline India
Munich, Germany, April 14, 2015 -- hybris software, an SAP company, announces it has partnered with Portaltech Reply, an e-commerce implementation and consulting provider, part of Reply, to build a specialized omni-channel customer engagement and commerce solution for the airline industry. The hybris Airline Accelerator will support airlines to transition from existing proprietary or home-built e-commerce systems, to omni-channel customer engagement and commerce (CEC) solutions allowing them to build stronger, lasting relationships with their passengers.
The hybris Airline Accelerator aims to simplify the adoption of these solutions by providing a set of pre-defined, pre-built data models, templates and processes specifically designed and optimized for the challenges of running an airline booking system.
GO FOR GOLD AND REPRESENT YOUR NATION!
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
Nandakumar Balasubramanian, Partner at Portaltech Reply comments: "Portaltech Reply and hybris both understand that the airline industry faces challenges that are different to other market segments, and are developing the Airline Accelerator to address them head on. Together, we believe in the power of technology to realize the vision of a ‘connected airline,’ and are excited to be part of innovating towards this goal."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Ergonomics
More Editorial From SAP hybris
About Portaltech Reply:
Portaltech Reply provides eCommerce Implementation and Multi-Channel Consulting with offices in London, Seattle, Dusseldorf and Milan.
Published: Thursday, April 16, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t...
Altitude Software is a privately-owned, independent company, and a technology provider in contact center solutions, with its Unified Customer Interaction(uCI) product line. Founded in 1993, Altitude S...
DialogTech, the combination of Ifbyphone and Mongoose Metrics, provides the only platform for end-to-end call attribution and conversion essential for data-driven marketers. DialogTech's platform solv...