Tegucicalpa, Honduras, Aug. 25, 2022 -- ibex (NASDAQ: IBEX), a global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced it has won several new client accounts and is hiring 500 new customer service agents in Honduras. ibex’s customer experience delivery center is located in the Novacentro Mall at Centro Comercial Los Próceres, entre Boulevard Morazán y Avenida La Paz.
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"ibex is pleased to announce that it is once again expanding its operations in Honduras and hiring 500 new agents to support several new programs—including an award-winning leader in the lodging industry," said Luis Anleu, Director of Operations in Honduras, ibex. "At ibex, we deliver amazing customer experiences for some of the world's leading brands. We are focused on expanding our business in the region and making it a top BPO location in Latin America. Our commitment to providing our contact center agents a great employee experience is a key component of our winning culture. We focus on developing our employees and helping them reach the next step in their careers - now is the perfect time to begin your career with ibex."
New hires have access to training and development programs to help them succeed and build their skills to advance in their careers. Across nine sites in the region, more than 85 percent of ibex managers started their careers as agents.
Posted by Veronica Silva Cusi, news correspondent
IBEX Global (AIM: IBEX), Headquartered in Washington, DC, delivers onshore, near shore and off shore solutions in 5 countries across 19 call centers maintaining a network of more than 9,000 employees that supports multi-channel inbound and outbound communications via phone, web, chat and email in 20 languages. IBEX is specifically focused on improving and maximizing the customer service experience on behalf of over 70 global clients.
Published: Friday, August 26, 2022
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