Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
BEST IN THE WORLDSTARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : iCan Benefit Group to Close Call Center, Lay Off 23
July 14, 2014 -- The iCan Benefit Group, seller of health care insurance, is laying off about 23 workers and closing its Miramar office to consolidate operations at the Boca Raton headquarters, an executive said.
Just last year, iCan announced it would hire 130 health insurance agents at its new 10,000-square- foot Miramar call center. But the company found that the Affordable Care Act has made buying health care insurance more of a seasonal activity, with most people selecting policies at the first of the year to meet the law’s deadline, said Tim Moore, iCan’s executive vice president for corporate development.
"The demand is not straight-lined," he said, forcing iCan to cut back on the 23 employees and close its Miramar facilities.
Some 68 employees at iCan’s Miramar call center will now work out of the Boca Raton office, Moore said.
The 9-year-old company filed a Worker Adjustment and Retraining Notification Notice with the state on Monday, saying the layoffs will be Friday.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Planning For Potential Disaster
About iCan Benefit Group:
iCan Benefit Group, founded in 2005, is a full service health insurance agency and direct response marketer headquartered in Boca Raton, FL. iCan offers a wide variety of affordable insurance options and exceptional customer service. The company sells insurance and other health-related products in almost every U.S. state. The company also offers a variety of healthcare cost containment solutions, including their popular telemedicine platform: InteractiveMD.
Published: Tuesday, July 15, 2014