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News : iCIMS Delivers CRM Technology with Availability of AI-powered iCIMS Candidate Experience Management

#contactcenterworld

Holmdel, NJ, May, 2024 - iCIMS, a provider of talent acquisition technology, announced the availability of its solution, iCIMS Candidate Experience Management (CXM), at the iCIMS Next virtual user conference. iCIMS Next attendees received a first-hand look at how iCIMS CXM can enable users to find candidates that are both most interested and most qualified through a combination of advanced marketing automation, engagement scoring and artificial intelligence. The new solution builds upon iCIMS' AI innovation program and empowers organizations to find and nurture talent that converts to quality hires.

"Regardless of the economic ebbs and flows, businesses always have a consistent need to nurture quality talent and convert them to new hires – but accomplishing that at scale and with confidence has been a challenge for recruiting teams," says Eric Connors, chief product officer, iCIMS. "iCIMS CXM is pressing the reset button on recruitment marketing and reimagining CRM technology as we know it. We're giving recruiters and TA teams a new way to provide top-notch candidate experiences at scale, reduce manual effort and yield better recruitment ROI in the process."

As noted by the American Business Awards: "iCIMS Candidate Experience Management (CXM) stands out as a pioneering solution in the recruitment technology space, addressing critical inefficiencies within traditional CRM systems. By harnessing behavior-based campaigns, deep engagement scoring, and robust marketing automation, iCIMS CXM revolutionizes talent sourcing and management. It adeptly meets modern TA team expectations for agility, personalization, and efficiency, particularly in fluctuating labor markets."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About iCIMS:
iCIMS is a leading provider of talent acquisition technology that enables organizations everywhere to build winning workforces. For over 20 years, iCIMS has been at the forefront of talent acquisition transformation. iCIMS empowers thousands of organizations worldwide with the right tools to meet their evolving needs across the talent journey and drive business success. Its AI-powered hiring platform is designed to improve efficiency, cut recruiting costs and build exceptional experiences for candidates and recruiters.Company Profile Page

Today's Tip of the Day - Don’t Allow Scapegoats

Read today's tip or listen to it on podcast.

Published: Wednesday, May 22, 2024

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2024 Buyers Guide Telecoms

 
1.) 
Cloudonix

Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.

2.) 
PRILINK

Demarc Network Traffic Monitor
A lightweight Network Traffic Monitor that privides real-time traffic alerts and tracks all IP and SIP endpoints at Demarc. It analyzes mirrored SIP Trunk and Internet traffic in real-time and compiles Network Traffic Analytics (NTA) for all endpoints giving daily network traffic telemetry, most active endpoint summary, endpoint search table and more.

3.) 
Scopserv Integrated Services

ScopTEL IP PBX
The ScopTel IP PBX solution is a distributed software application
that can be installed on both virtual and physical servers, thus
offering a multitude of architectural designs from premise-based
servers to a centralized data center (DC) hosted WAN
environment. The application is distributed as an ISO which
includes the customized Linux operating system

4.) 
Televergence

Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.
 

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